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Calabrio Introduces AI-Driven Bot Analytics to Enhance Quality Management

Calabrio, the workforce performance company, announced its new suite of Bot Analytics tools for Quality Management (QM). Bot Analytics gives contact centers more performance data and...

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IgniteTech Integrates AI Features Across Its Enterprise Software Portfolio

IgniteTech, the enterprise software powerhouse known as "Where Software Goes to Thrive™, announced today that it has created and shipped its AI CoPilot technology...

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Forcepoint Appoints Naveen Palavalli Chief Marketing Officer

Global security leader Forcepoint announced the appointment of Naveen Palavalli as Chief Marketing Officer. Reporting to CEO Manny Rivelo, Palavalli will lead global marketing strategy as the...

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Next-generation industrial robots with AI and autonomy from Yaskawa Electric use Wind River Linux

Wind River, a global leader in software for mission-critical intelligent systems, announced that Yaskawa Electric Corporation, a leading manufacturer of servo motors, AC drives...

Generative AI

ASAPP Unveils GenerativeAgent, A Generative AI Application Capable of Fully Automating Contact Center Interactions

ASAPP, the generative AI company for contact centers, unveiled GenerativeAgent, a generative AI product designed to automate more than 90% of contact center interactions....

News

SAS advances industry solutions with packaged AI models

SAS a pioneer in data and AI solutions unveiled a game-changing approach for organizations to tackle business challenges head-on. Introducing lightweight, industry-specific AI models...

Cloud

Automox Joins the Cloud Security Alliance

Automox, the leader in cloud-based IT endpoint management solutions, announced that it has joined the Cloud Security Alliance (CSA), the world’s leading organization dedicated...

Healthcare

ProPhase Labs Unveils Project ZenQ-AI

ProPhase Labs, Inc., a biopharma, genomics, and diagnostics Company, announced an innovative step forward in cancer treatment research with the introduction of Project ZenQ-AI....

Business Technology

CTERA Adds Data Exfiltration Prevention to CTERA Ransom Protect

CTERA, the leader in edge-to-cloud file services, announced the enhancement of its award-winning ransomware protection engine, CTERA Ransom Protect, with active protection against data...

Cloud

Cloud Software Engineering Veteran Jeremy Ung Joins BlackLine as Chief Technology Officer

BlackLine, Inc announced that cloud software engineering veteran Jeremy Ung has joined the company as Chief Technology Officer (CTO), effective April 15th. As CTO, Ung will...

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