Joel Correa has announced his appointment as Senior Vice President at Merkle, marking a significant milestone in his professional journey.
Joel Correa has shared a...
Conversational AI is moving beyond basic chatbots. Businesses are exploring voice agents, personalized interactions, and AI-powered support that can manage more complex customer needs....
Here’s a content problem for your marketing team, and a potential solution. 78% of marketers don’t have enough customized content to meet their needs....
TELUS Digital, a global leader in the provision of AI-powered digital customer experience (CX) solutions, has entered into a strategic partnership with Parloa, a...
Consensus has appointed Sean Murray as Chief Revenue Officer, bringing an experienced go-to-market executive to lead the company’s revenue organization as it expands its...
Autoloop continuously improves agents on task completion, business-rule adherence, cost, customer experience, and safety, before and after deployment
Kore.ai, the global leader in enterprise AI...
Powered by 255 million verified U.S. consumer identities, the enhanced platform helps brands expand marketing reach, improve profile accuracy, and maintain customer visibility as...
BP3 Global, a leader in intelligent process automation, has appointed Richard Neish as chief executive officer with a remit to drive growth and scale...