Friday, May 24, 2024

Martech

PolyAI
PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. The round is backed by new investors Hedosophia, Nvidia's NVentures and Zendesk, with follow-on investments from Khosla Ventures, Georgian, Point72 Ventures, Sands Capital and Passion Capital. With this raise, PolyAI has...
Wondershare
Wondershare, a leader in creative software services, has released the latest stage of its major mobile upgrade for its flagship product, Filmora, a powerful AI video editor. Filmora for mobile adds innovative AI tools and features such as an AI AutoCut and Dynamic Captions to its already powerful offering....
Genesys
New capabilities give organizations unmatched visibility into customer behaviors to provide personalized experiences that build loyalty Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the Genesys Cloud™ platform that seamlessly works alongside Genesys Cloud AI helping organizations ensure every customer interaction is...
CommBox
CommBox’s market-leading AI and automation technologies are now available through a dedicated partner programme CommBox, the leader in AI and automated customer communications, is launching its new partner programme, CommBox Connect. This programme opens CommBox's market-leading technology to the broader customer service ecosystem, offering new revenue streams, faster time-to-value, and...
CreatorsAGI
CreatorsAGI, a leading technology company, is excited to announce the launch of the CreatorsAGI Platform, enabling creators to build AI Companions that reflect their authentic wisdom and personality. Through Authentic Generative Interaction (AGI) - AI conversations preserving the creator's voice - the platform revolutionizes creative expression and human-AI collaboration....
Ushur
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced the new addition of its prebuilt digital self-service solution for healthcare organizations looking to automate Medication Adherence journeys. Managing the care of any population in the US inevitably includes promoting medication adherence. Payers and Pharmacy Benefit Managers (PBMs) in all...
Intermedia
Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact Center's advanced AI-powered features and analytics to deliver more personalized, reliable, and secure customer care Intermedia Cloud Communications, a leading provider of intelligent cloud communications and...
Fairgen
Fairgen, the company generating accurate AI responses to surveys, has raised $8 million to date in Seed funding, led by Maverick Ventures Israel, with participation from Tal Ventures, IGNIA and Creator Fund to move consumer insights into the AI era. The company is launching FairBoost, its flagship solution that doubles the...
Infosys
Infosys Cobalt cloud offerings and ServiceNow Now Assist to help enterprises increase productivity, enhance efficiency, and improve user experience Infosys, a global leader in next-generation digital services and consulting, and ServiceNow, the AI platform for business transformation, announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at...
Riverbed
Riverbed, the leader in AI Observability, introduced the most advanced AI-powered observability platform to optimize digital experiences, and launched several new solutions and a unified agent built on this open architecture. Expanding on its broad collection of full-fidelity data across the IT landscape, Riverbed’s new observability capabilities now enable IT...