Persistent Systems, a global leader in digital engineering and business modernization, announced in collaboration with Microsoft Innovative, generative AI-powered solution for population health management (PHM) was launched. Aligned with value-based care models, the solution identifies social determinants of health (SDoH) to understand patients’ non-clinical needs and better predict the cost of care driven by clinical conditions. It helps patients receive high-quality care at the right time and in the right place, while optimizing the capacity and cost efficiency of healthcare providers and organizations.
Predictive risk modeling is an important tool for identifying patients in need of significant medical attention, as a relatively small portion of the population accounts for the majority of healthcare spending. Leveraging Microsoft Azure OpenAI Service and Dynamics 365 Customer Insights, Persistent’s PHM solution identifies SDoH based on electronic health records (EHR). Since up to 80% of the most important patient information in an EHR is in the form of unstructured clinical notes, Persistent’s solution accurately extracts this information, unlike PHM solutions on the market that rely solely on third-party data sources or survey data. This innovative method is designed to improve patient outcomes through more timely and intelligent care recommendations compared to existing natural language processing-based approaches, offering greater accuracy, better scale and better compliance.
Additionally, Persistent’s PHM solution helps a physician or nurse recommend personalized interventions through community-based programs and care management teams to prevent emergency room visits, avoidable readmissions and extended hospital stays. The solution reduces 30-day patient readmissions by up to 60% and continuously monitors correlations and outcomes to ensure the quality of patient engagement.
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Persistent and Microsoft have a long-standing, 32-year partnership. With more than 4,500 Microsoft-certified consultants and more than 50 IPs and accelerators, Persistent is focused on building a resilient ecosystem supported by delivering best-in-class digital solutions aimed at improving health outcomes and providing better patient experiences offer to reduce care costs and optimize operational efficiency. The PHM solution is a testament to Persistent’s deep expertise and ability to leverage Microsoft platforms to help its customers deliver personalized healthcare. The PHM solution is currently available on Azure Marketplace.
Ganesh Nathella, Senior Vice President & Managing Director – Global Head, HLS Division, Persistent: “Addressing the causes of negative health care outcomes is increasingly understood as a critical component of any PHM program. With this innovative solution, built on Persistent’s deep expertise and differentiated frameworks coupled with Microsoft Azure OpenAI Service and Dynamics 365 Customer Insights, we identify access to care and health equity issues by optimizing organizational capacity and ensuring cost efficiency. We are confident that this solution will significantly improve physician and nursing decision-making through actionable and accountable insights and personalized interventions to improve the patient experience and overall quality of care.”
David Rhew , MD, Global Medical Director & Vice President of Healthcare, Microsoft: “The goal of population health management is to improve the overall health of a population by taking cost-effective measures to promote the health of groups of individuals. To achieve this, we must use data to identify individual needs, monitor the success of interventions and compare with benchmark data. By leveraging Microsoft Azure OpenAI Service and Dynamics 365 Customer Insights to extract and track critical SDoH data, Persistent‘s PHM solution will deliver personalized care recommendations and help reduce costs, ultimately contributing to improved quality of care.”
SOURCE: PRNewswire
