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Customer Experience

IntouchCX Boosts Trust & Safety With Webpurify Deal

IntouchCX announced its acquisition of WebPurify, a premier provider of AI-powered and human-driven content moderation solutions. This acquisition marks a milestone in IntouchCX's mission...
Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From Patronus AI, Pudu Robotics, KAYTUS!

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Customer Experience

M-Files Earns 2024 Gartner Recognition for Document Management

M-Files, the leader in knowledge work automation, announced that the company was recognized in the 2024 Gartner Magic Quadrant for Document Management as well...
Customer Experience

Calabrio Boosts AI Innovation with Echo AI Acquisition

Integration of Echo AI Advances Calabrio’s Aim to Improve Customer Experiences and Optimize Contact Centers Through Cutting-Edge AI Calabrio, the workforce performance company, announced the...
Customer Experience

Goodays Insight: Transforming Customer Voice with AI

This new module transforms the NPS into a real lever for action, allowing major brands to engage all roles in their organization towards unprecedented...
Customer Experience

Zendesk Appoints Shashi Upadhyay as President for AI

AI innovator's efforts will focus on building exceptional products that enable customers to deliver outstanding experiences Zendesk has named Shashi Upadhyay as the new President of Product,...
Customer Experience

Enterpret Secures $20.8M in Series A Funding

Enterpret, the AI-enabled customer feedback intelligence platform for product development and CX teams, announced that it has raised $20.8 million in Series A funding....
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AITech365 Weekly Roundup

AITech365 Weekly Roundup: Responsible Enterprise AI, Autonomous Operations and Real-Time Intelligence

AIT365 News Desk -
Enterprise AI is moving from experimentation into operational systems, reshaping how organisations manage data, marketing, software delivery and cybersecurity. This week’s developments highlight four...
NVIDIA

Andrada Morar Joins NVIDIA to Lead Marketing Strategy & Operations

AiTech365 Bureau -
NVIDIA has appointed Andrada Morar to lead its Marketing Strategy & Operations, adding experienced leadership to its global Marketing and Communications team. Morar announced...
OpenAI

Caroline Couvillon Joins OpenAI as Head of Global Large Advertiser Marketing

AiTech365 Bureau -
OpenAI has appointed Caroline Couvillon as its Head of Global Large Advertiser Marketing (GLAM), marking a new chapter in her career following her departure...
OpenAI

Elke Karskens Appointed Managing Director for UK, Ireland and Northern Europe at OpenAI

AiTech365 Bureau -
OpenAI has appointed Elke Karskens as Managing Director for the UK, Ireland and Northern Europe, marking a new leadership chapter for the executive after...
Veeam Software

Veeam Appoints Mark Fitzgerald as VP of Technical Customer Support for EMEA

AiTech365 Bureau -
Veeam Software has appointed Mark Fitzgerald as Vice President of Technical Customer Support for Europe, the Middle East, and Africa (EMEA), strengthening its regional...