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Customer Experience

Camunda Forms Strategic Partnership with Liferay

This partnership empowers businesses to achieve agile collaboration and deliver exceptional digital experiences through intelligent automation. Camunda, and Liferay, Inc., are joining forces to build...

Customer Experience

Rasa Debuts Multimodal Voice AI for Enterprises at CCW

Rasa, a leader in conversational AI, has introduced a groundbreaking advancement in enterprise voice automation. Showcased at Customer Contact Week (CCW) 2025 at Caesars...

Customer Experience

Infobip Launches CXOP: AI-Driven Customer Conversations

Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey Global cloud communications platform Infobip announced its Conversational Experience Orchestration Platform (CXOP) — a...

Customer Experience

iQor CXBPO Unveils infinityAiQ Platform for Smart CX

iQor CXBPO™, an award-winning customer experience business process outsourcing (BPO) provider, announced the launch of infinityAiQ™, a unified intelligence platform that combines human expertise,...

Customer Experience

Frontline Group Launches Pilot for vCON Platform

Frontline Group, the agile leader in AI-enhanced, human-first CX, has announced the national pilot launch of its groundbreaking vCON (Virtualized Conversation) Program, which will bring...

Automation in AI

Sanas & Arise Partner to Offer Real-Time Accent Translation

Arise becomes the first gig tech platform to deploy Sanas’ Accent Translation Solution across the enterprise to power their expert-led customer experiences Sanas, inventor of...

Analytics

Snowplow Launches Signals: Real-Time AI Customer Insights

Built for product and engineering teams, Snowplow Signals makes it easy to deliver deep, real-time customer context to apps and AI agents - fueling...

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Tag: customer experience

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