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Customer Experience

66degrees Names Shawn Robertson Chief Revenue Officer

66degrees, a leading AI, Data and Cloud consulting firm, announced the appointment of Shawn Robertson as its new Chief Revenue Officer (CRO). Robertson brings over...
Customer Experience

PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence

PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world's only...
Customer Experience

Moveworks and Stack Overflow Announce Strategic Partnership to Bring Stack Overflow Agents to the Moveworks AI Agent Marketplace

Moveworks, the leading agentic AI Assistant for the enterprise, announced a strategic partnership with Stack Overflow. The partnership unlocks an integration that will bring an...
Customer Experience

3CLogic & ServiceNow Launch AI Contact Center Tool

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs 3CLogic, the AI-powered contact...
Customer Experience

Aircall Launches AI Voice Agent to Handle Calls 24/7

Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In today’s dynamic and highly competitive...
Customer Experience

TTEC Launches Blended Healthcare Sales Model for Efficiency

TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales...
Automation in AI

AITech365’s Weekly Roundup: Latest Innovations from Cognizant, Kyndryl, Reply & More!

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
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AITech365 Weekly Roundup

AITech365 Weekly Roundup: Responsible Enterprise AI, Autonomous Operations and Real-Time Intelligence

AIT365 News Desk -
Enterprise AI is moving from experimentation into operational systems, reshaping how organisations manage data, marketing, software delivery and cybersecurity. This week’s developments highlight four...
NVIDIA

Andrada Morar Joins NVIDIA to Lead Marketing Strategy & Operations

AiTech365 Bureau -
NVIDIA has appointed Andrada Morar to lead its Marketing Strategy & Operations, adding experienced leadership to its global Marketing and Communications team. Morar announced...
OpenAI

Caroline Couvillon Joins OpenAI as Head of Global Large Advertiser Marketing

AiTech365 Bureau -
OpenAI has appointed Caroline Couvillon as its Head of Global Large Advertiser Marketing (GLAM), marking a new chapter in her career following her departure...
OpenAI

Elke Karskens Appointed Managing Director for UK, Ireland and Northern Europe at OpenAI

AiTech365 Bureau -
OpenAI has appointed Elke Karskens as Managing Director for the UK, Ireland and Northern Europe, marking a new leadership chapter for the executive after...
Veeam Software

Veeam Appoints Mark Fitzgerald as VP of Technical Customer Support for EMEA

AiTech365 Bureau -
Veeam Software has appointed Mark Fitzgerald as Vice President of Technical Customer Support for Europe, the Middle East, and Africa (EMEA), strengthening its regional...