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Customer Experience

Inbenta Appoints Merlin Bise as Chief Technology Officer

Inbenta, a conversational AI platform designed to optimize customer experience, announced the appointment of Merlin Bise as Chief Technology Officer, effective January 1, 2024. Bise will...
Customer Experience

NICE CXone Named Outright CCaaS Leader In ISG Provider Lens 2023 Report

NICE CXone received the highest overall scores in competitive strength and portfolio attractiveness with Enlighten also recognized for delivering smarter self-service NICE announced that CXone, the...
Customer Experience

Humane Selects Optiva BSS for Launch of New Ai Pin

The first wearable device and software platform with embedded mobile virtual network operator (MVNO) connectivity built to deliver personal artificial intelligence (AI) services leverages...
Customer Experience

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), recently released new findings from its CX Buyers’ Insights Report based on a...
Customer Experience

DRUID AI Appoints Bill Schwaab as Vice President of Sales for North America

DRUID AI, a leading innovator in conversational AI solutions, is delighted to announce the appointment of Bill Schwaab as the new Vice President of Sales for North...
Customer Experience

OneSpan Introduces New Partner Network Program to Broaden Delivery of Secure and Seamless Customer Experiences

Empowering partners to expand their portfolio with high-assurance identity proofing, strong authentication, and secure e-signature solutions OneSpan™, the digital agreements security company, announced the launch...
Customer Experience

Chattermill Introduces Copilot – A Proprietary Generative AI Solution Built for a New Way of Working

Chattermill, the Customer Experience Intelligence company, announced the launch of Copilot - a generative AI solution built to redefine how leading brands utilize customer feedback...
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AITech365 Weekly Roundup

AITech365 Weekly Roundup: Responsible Enterprise AI, Autonomous Operations and Real-Time Intelligence

AIT365 News Desk -
Enterprise AI is moving from experimentation into operational systems, reshaping how organisations manage data, marketing, software delivery and cybersecurity. This week’s developments highlight four...
NVIDIA

Andrada Morar Joins NVIDIA to Lead Marketing Strategy & Operations

AiTech365 Bureau -
NVIDIA has appointed Andrada Morar to lead its Marketing Strategy & Operations, adding experienced leadership to its global Marketing and Communications team. Morar announced...
OpenAI

Caroline Couvillon Joins OpenAI as Head of Global Large Advertiser Marketing

AiTech365 Bureau -
OpenAI has appointed Caroline Couvillon as its Head of Global Large Advertiser Marketing (GLAM), marking a new chapter in her career following her departure...
OpenAI

Elke Karskens Appointed Managing Director for UK, Ireland and Northern Europe at OpenAI

AiTech365 Bureau -
OpenAI has appointed Elke Karskens as Managing Director for the UK, Ireland and Northern Europe, marking a new leadership chapter for the executive after...
Veeam Software

Veeam Appoints Mark Fitzgerald as VP of Technical Customer Support for EMEA

AiTech365 Bureau -
Veeam Software has appointed Mark Fitzgerald as Vice President of Technical Customer Support for Europe, the Middle East, and Africa (EMEA), strengthening its regional...