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Customer Experience

NLX Acquires Radish Systems for Voice & Visual Tech

NLX, the AI platform powering advanced conversational experiences for the world's most admired brands, announces it has acquired Radish Systems and its patented ChoiceView®...
Customer Experience

Wolken Software Completes the Enhancement of AI Technologies Within All Core Product Offerings

Wolken Software, a leading provider of customer service solutions for B2B companies, announced that the company has officially enhanced its core products with AI-based...
Automation in AI

Everise and Sanas Exclusively Partner to Transform Customer Experience With Real-Time AI Speech Understanding Technology

Everise, a leader in transforming customer service for global healthcare companies, announced its exclusive partnership with Sanas, a global leader in real-time speech and...
Customer Experience

AVANT and PolyAI Announce Strategic Partnership in Delivering Advanced Voice AI Solutions to Enterprise Call Centers

AVANT, a platform for IT decision-making and the nation's premier Technology Services Distributor, announced a strategic partnership with PolyAI, a pioneer in voice AI...
Customer Experience

Language I/O Announces $5M Investment Led by Gutbrain Ventures

 This investment coincides with increased demand for AI-powered multilingual customer support and Language I/O's go-to-market success. Language I/O (LIO), a leader in AI-powered, multilingual customer support...
Customer Experience

Infogain Acquires Salesforce Consulting Services Firm Impaqtive

Impaqtive’s multi-cloud and platform offerings strengthen Infogain’s ability to deliver digital customer experience solutions Infogain, a leader in digital customer experience engineering based in Silicon...
Customer Experience

Amity Solutions and Parent Amity Corp Raise US$60 Million to Transform Legacy Software Products with Generative AI

Amity Solutions (ASOL), a leading software and AI business from Thailand, together with its parent company, Amity Corporation, announced the completion of a US$60 million Series...
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AITech365 Weekly Roundup

AITech365 Weekly Roundup: Responsible Enterprise AI, Autonomous Operations and Real-Time Intelligence

AIT365 News Desk -
Enterprise AI is moving from experimentation into operational systems, reshaping how organisations manage data, marketing, software delivery and cybersecurity. This week’s developments highlight four...
NVIDIA

Andrada Morar Joins NVIDIA to Lead Marketing Strategy & Operations

AiTech365 Bureau -
NVIDIA has appointed Andrada Morar to lead its Marketing Strategy & Operations, adding experienced leadership to its global Marketing and Communications team. Morar announced...
OpenAI

Caroline Couvillon Joins OpenAI as Head of Global Large Advertiser Marketing

AiTech365 Bureau -
OpenAI has appointed Caroline Couvillon as its Head of Global Large Advertiser Marketing (GLAM), marking a new chapter in her career following her departure...
OpenAI

Elke Karskens Appointed Managing Director for UK, Ireland and Northern Europe at OpenAI

AiTech365 Bureau -
OpenAI has appointed Elke Karskens as Managing Director for the UK, Ireland and Northern Europe, marking a new leadership chapter for the executive after...
Veeam Software

Veeam Appoints Mark Fitzgerald as VP of Technical Customer Support for EMEA

AiTech365 Bureau -
Veeam Software has appointed Mark Fitzgerald as Vice President of Technical Customer Support for Europe, the Middle East, and Africa (EMEA), strengthening its regional...