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REPLY: Lufthansa improves customer experience thanks to an artificial intelligence-based data analysis portal created by TD Reply

Lufthansa , Europe's largest airline, has embarked on a transformation journey to improve customer engagement with the launch of an innovative Customer Insight Hub developed in collaboration...

Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio

Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences Globant, a digitally native company focused...

Anywhere365® Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk

Anywhere365®, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of Deepdesk BV ("Deepdesk"), a...

Pudu Robotics Launches KettyBot Pro For Personalized Customer Experience

Pudu Robotics, the global leader in commercial service robotics, launched KettyBot Pro, the next generation of its industry-leading delivery and reception robot. Enhancements in...

Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...

VXI Global Solutions to Create 500 Jobs for Egyptian Youth in Customer Experience Management

VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, proudly announces the launch of its state-of-the-art delivery...

Yamaha and Siren Marine’s Connected Boat Customer Experience Platform Elevates Boat Ownership Experiences

Gives boat builders deeper connections with customers, provides dealers with method to increase service business Yamaha and Siren Marine announce an all-new Connected Boat Customer...

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