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New Era Japan Elevates Customer Experience with GroupBy’s AI-First eCommerce Search and Discovery Platform

GroupBy Inc., a SaaS-based B2C and B2B eCommerce product discovery technology leader, is thrilled to announce the successful implementation of its AI-first eCommerce Search...

Nextiva Acquires Thrio: Democratizing Customer Experience with AI

Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an...

PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience

PolyAI, the world's premiere provider of customer-led voice assistants for the enterprise, is proud to announce the release of its second annual CX 100. This...

Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences

Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless end-to-end conversational...

InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling.

InMoment, the leading provider of Experience Improvement solutions, announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has...

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), recently released new findings from its CX Buyers’ Insights Report based on a...

OneSpan Introduces New Partner Network Program to Broaden Delivery of Secure and Seamless Customer Experiences

Empowering partners to expand their portfolio with high-assurance identity proofing, strong authentication, and secure e-signature solutions OneSpan™, the digital agreements security company, announced the launch...

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