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Healthcare

LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM LiveX AI, a pioneer in generative AI technology...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

Customer Experience

Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences with Generative AI-powered Industry Solutions

Infosys Cobalt cloud offerings and ServiceNow Now Assist to help enterprises increase productivity, enhance efficiency, and improve user experience Infosys, a global leader in next-generation...

Cloud

AI Networking Innovator Nile Continues to Expand its Executive Team; Adding Stephen Patak as CRO and Surbhi Kaul as VP, Customer Experience

Nile, a pioneer in AI networking and Network-as-a-Service (NaaS) for the enterprise, announced that it has expanded its executive team with the addition of...

Customer Experience

Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences

Zendesk announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient, and accurate AI features. Zendesk will utilize Amazon...

Data Management

Panzura Invests in Customer Experience with Appointment of Chief Customer Officer

Panzura, LLC, a leading provider of hybrid multi-cloud data management solutions, has appointed Don Foster, an industry veteran with more than 20 years of...

Customer Experience

TaskUs Elevates the Customer Experience With the Launch of AssistAI, Powered by TaskGPT

With SuperHuman Outsourcing, TaskUs fortifies its global business process outsourcing (BPO) teams with new AI-powered solutions to maximize performance and efficiency. TaskUs, Inc., a leading...

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