CrowdStrike Holdings, Inc., a pioneer in cloud-based cybersecurity, has provided strategic guidance on how to effectively scale the automation of security operations center (SOC) processes using the Falcon Fusion SOAR platform. The new features are aimed at helping security teams automate common response playbooks, test the behavior of automation before production, and use generative AI for complex data transformation.
Security teams are faced with more sophisticated threats and alerts, and many struggle not with the idea of automating but rather with finding a starting point and scaling automation with confidence. Falcon Fusion SOAR offers a single orchestration and automation engine that allows security teams to develop and execute workflows, orchestrate agents, and automate actions across the security stack.
To make it easier for organizations to adopt SOAR, CrowdStrike suggests beginning with one high-impact workflow, such as malware triage, phishing response, or compromised account remediation, to rapidly deliver value and build repeatable patterns that form the foundation for broader automation adoption. Falcon Fusion SOAR is seamlessly integrated with data from the Falcon platform and other third-party tools, enabling an immediate response action informed by native security context.
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The current improvements to Falcon Fusion SOAR are focused on three major areas of SOC automation maturity:
- Safe Workflow Testing – It is now possible to preview and test automation logic in a safe environment before deploying it to production, allowing analysts to review the execution logic and conditions without posing a risk.
- Accelerated Workflow Creation – The Workflow Generation Agent assists analysts in taking natural language descriptions of desired workflows and turning them into structured automation logic, making it easier to get started and speeding up development.
- AI-Powered Data Transformation – The Data Transformation Agent, fueled by CrowdStrike Charlotte AI, uses generative AI to take security data and transform it into workflow-ready formats using guided interactions, without the need for custom scripting.
“These updates reflect CrowdStrike’s ongoing commitment to making intelligent automation accessible and scalable for security teams of all maturity levels,” said CrowdStrike leadership. “By combining easy-to-use workflow building, safe testing practices, and AI-driven data transformation, Falcon Fusion SOAR empowers SOCs to eliminate repetitive work and focus on strategic security outcomes.”
To support SOC teams in planning and deploying automation use cases, CrowdStrike also released The Essential SOAR Playbook: Practical Use Cases for Modern Security Teams, a hands-on white paper outlining common automation workflows and paths to rapid value realization.


