New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations
SupportLogic, the world's first AI-native support experience (SX) platform, announced the launch of SupportLogic Cognitive AI Cloud, an AI platform designed specifically to power enterprise-class AI agents that automate and transform customer...
Orby AI, a leading AI Agent and Automation Discovery platform company, announced the launch of its Generic Agent Framework and Self-Adaptive Interface Learning (SAIL) technique, setting new industry benchmarks for AI agent performance. With this innovation, Orby AI's agents achieve state-of-the-art (SOTA) results on industry-standard evaluations, including MiniWoB and...
Borneo.io, a real-time data security and privacy observability solution, announced the launch of Borneo Agentic AI, a groundbreaking innovation that empowers security teams to detect, investigate, and remediate threats at an unprecedented pace.
Powered by proprietary LLMs, Borneo Agentic AI enables organizations to secure and remediate their data faster, with...
Baya Systems, a leader in system IP technology that empowers the acceleration of intelligent compute, and Semidynamics, a provider of fully customizable high-bandwidth and high-performance RISC-V® processor IP, announced a collaboration to boost innovation in development of hyper-efficient, next-generation platforms for artificial intelligence (AI), machine learning (ML) and high-performance computing (HPC)...
Planned acquisition furthers IBM's commitment to open-source innovation; helps clients access untapped, unstructured enterprise data to maximize the impact of generative AI
IBM announced its intent to acquire DataStax, a leading provider of AI and data solutions. This strategic move aims to enhance IBM’s watsonx portfolio, accelerating the adoption of...
Jotform, a premier online form builder and automation platform, is reshaping customer service with the introduction of Jotform AI Agents. These advanced AI-powered virtual agents streamline workflows, enhance user engagement, and enable businesses of all sizes to scale customer support efficiently across multiple communication channels.
Transforming Customer Service with AI
Jotform...
Cisco and NVIDIA announced the intent to create a cross-portfolio unified architecture to simplify building AI-ready data center networks.
Cisco has unveiled an expanded collaboration with NVIDIA to deliver advanced AI technology solutions for enterprises. As businesses increasingly recognize AI's critical role in driving growth, many are still in the...
Beroe's AI Assistant, Abi, now available as an Agent in the Microsoft Copilot Store, bringing contextual, decision-ready insights to procurement professionals – within their daily workflow
Beroe, a global leader in procurement decision intelligence, has made Abi, its AI-powered procurement assistant, available as an Agent within the Microsoft Copilot Store. With...
Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS)
Zendesk, a global leader in AI-powered customer service, has entered into a definitive agreement to acquire Local Measure, a top provider of Contact Center as a Service (CCaaS) and advanced voice solutions, as well as a...
BigID Next is the First Modular Data Platform to Address the Entirety of Data Risk Across Security, Regulatory Compliance, and AI
BigID, a leader in data security, privacy, compliance, and governance, has unveiled BigID Next, the industry's first cloud-native, AI-powered Data Security Platform (DSP). Designed to help enterprises efficiently discover,...
