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Analytics

Aisera & Dave Launch DaveGPT, a Generative AI Customer Service Assistant to Enable Personalized On-Demand Support

Aisera, a pioneer of Generative AI solutions for the enterprise, announced that Dave Inc., one of the nation's leading neobanks, has leveraged Aisera's technology...
Ecommerce

NRF 2024: IBM Reports Generative AI Can Bridge the Consumer Expectation Gap with Unified, Integrated Shopping Experiences

As we enter 2024, the retail landscape is undergoing a transformation, propelled by changes in consumer preferences and advancements in new technologies. According to a...
Customer Experience

Microsoft unveils new generative AI and data solutions across the shopper journey, offering copilot experiences through Microsoft Cloud for Retail

Ahead of NRF 2024: Retail's Big Show, Microsoft Corp. on announced new generative AI and data solutions and capabilities for retailers that span the retail shopper...
Advertising and Sales

Cresta Receives 2023 Future of Work Agent Experience Award

Cresta announced that TMC, a global, integrated media company, has honored Cresta's Integrated Suite of Intelligent Products with its 2023 Future of Work Agent Experience...
Customer Experience

5 Best AI Chatbots for Customer Service in 2024 [Free & Paid]

Customers seek prompt and effective resolution of their concerns when they reach out. Managing these efficiently becomes more challenging as your customer base expands,...
Data Center and Co-location

EQT Infrastructure to partner with EdgeConneX to develop data centers for global hyperscale customers

EQT is pleased to announce that the EQT Infrastructure VI fund ("EQT Infrastructure") has agreed to partner with EdgeConneX to build and operate high-powered and...
Customer Experience

AMP Smart and VOZIQ AI announce strategic partnership for AI-enabled proactive customer loyalty management

VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula,...
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