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Automation in AI

Juniper Networks Unveils Industry’s First AI-Native Networking Platform to Deliver Exceptional User Experiences and Lower Operational Costs

Industry’s leading AIOps and virtual network assistant expanded with first integrated digital experience twinning and end-to-end insight across campus, branch and data center infrastructures;...

Customer Experience

Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement. Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has...

Generative AI

Building an experience-centric workplace: Enhancing Cognizant WorkNEXT digital workplace services with generative AI powered by ServiceNow

Cognizant WorkNEXT™ aims to put user experience at the center of workplace transformation, with generative AI capabilities designed to enhance employee self-service and streamline adoption...

Customer Experience

Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service

Front, a customer operations platform enabling teams to streamline communication and deliver exceptional service at scale, announced its acquisition of AI platform, Windsor.io, to...

Business Technology

Cognyte Announces New Release of LUMINAR Cyber Threat Intelligence Offering with GenAI Capabilities to Bring Added Value to Customers

Cognyte Software Ltd., a global leader in investigative analytics software, announced the release of a significant update to its LUMINAR external threat intelligence solution to...

Automation in AI

UiPath Expands Customer Leadership with Appointment of Pradeep Kumar as Senior Vice President of Services and Customer Success

Veteran technology executive joins UiPath to drive customer experience and support and enable AI-powered digital transformation in the enterprise UiPath, a leading enterprise automation software...

Data Center and Co-location

Flexential Introduces Flexential Fabric: Next Generation, Customer-Driven Solution for Interconnection Services

Continued FlexAnywhere™ platform investment and extension empowers customers to achieve superior network performance and interconnection over a single port Flexential, a leading provider of secure and...

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Search results for: Customer Experience

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