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Customer Experience

IntelePeer Announces New AI-Powered Analytics Engine for SmartFlows Platform

IntelePeer, a leading provider of AI-powered communications automation solutions, announced an extension to its SmartFlows platform, the Call Summary Dashboard, a drag-and-drop interface with...
Customer Experience

Orion Innovation Appoints Rajul Rana as Chief Technology Officer

Orion Innovation, a leading digital transformation and product development services firm, announced the appointment of Rajul Rana as its new Chief Technology Officer (CTO). In his...
Cybersecurity

AI in Fraud Detection Playbook: What Every Business Needs to Know

The rise in digital payment app usage is making internet fraud, cyberattacks, and financial crimes a bigger threat. This endangers the growth and success...
Analytics

Netcracker Expands Collaboration with Microsoft to Deliver High-Value Generative AI Solutions to Telecom Operators

Netcracker Technology announced that it has expanded its partnership with Microsoft to support Netcracker’s recently launched GenAI Telco Solution, which unlocks the potential of...
Advertising and Sales

Announcing EmotionsAI, the Market’s First Solution for Detecting Digital Users’ Emotional Needs

AB Tasty announced the launch of EmotionsAI. This new technology enables customers to use AI-based audience segmentation based on their emotional needs; a unique...
Cloud

Pinecone working with AWS to solve Generative AI hallucination challenges

Integration with Amazon Bedrock can help enterprises overcome greatest challenge in bringing reliable GenAI applications to market Pinecone, the vector database company providing long-term memory for...
Advertising and Sales

Invoca Celebrates 2023 Impact Award Winners Showcasing Excellence in Conversation Intelligence AI

Awards honor remarkable brands and partner teams that showcase the power of Invoca's conversation intelligence AI in driving successful results and unparalleled customer experiences. Each...
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