Customers now have a single place to rapidly build, deploy, and orchestrate powerful enterprise agents with complete enterprise context, skills, and governance
Workato, the leading Enterprise Orchestration platform, has unveiled the next phase of the Agentic Enterprise with the introduction of Workato One. Announced at the “Work to the Power of AI” event in New York, Workato One is the industry’s first platform designed to provide enterprises with a unified solution for building and deploying secure, trusted, and business-ready AI agents. By integrating full business context across core enterprise systems, Workato One sets a new benchmark in AI-powered automation.
Additionally, Workato introduced AgentX Apps™—pre-built, domain-specific AI-powered applications designed to orchestrate critical business processes across CRM, ERP, HR, and ITSM functions. The company also announced two strategic partnerships, reinforcing its leadership position in the AI-driven enterprise automation space.
“The distribution industry stands at the edge of a transformative era powered by technology. AI agents hold extraordinary potential to reshape core business functions, driving intelligence, efficiency, and adaptability at scale. We are excited to partner with Workato. Workato One envisions a future where a single, trusted platform empowers organizations to rapidly deploy, coordinate, and govern AI agents—unlocking the full value of enterprise data and redefining what’s possible in distribution and beyond,” said Ramanujam Theekshidar, Chief Digital Officer at U.S. Electrical Services, Inc.
Advancing the Agentic Enterprise with Workato One
Workato One is built on two foundational components:
- Workato Orchestrate: Designed to integrate and orchestrate data, applications, processes, and user experiences in real time. With over 635,000 enterprise skills in its growing community, it enables multi-step business actions with full enterprise context.
- Workato Agentic: Extending Workato Orchestrate, this framework enables enterprises to build and manage AI agents with governance capabilities, ensuring seamless business operations at scale.
Key Features and Innovations
Workato One introduces several groundbreaking capabilities, including:
- Workato Agent Studio: A centralized hub for deploying, building, and managing custom, pre-packaged, or third-party AI agents.
- Workato Agent Hub: A platform for creating predictable, trusted workflows executed by AI agents with consistency.
- Workato Agent Acumen: Enhanced enterprise intelligence powered by data insights, proactive issue triage, and AI-driven inquiries.
- Workato Agent Trust: Robust security and governance mechanisms that unify agent, process, and system oversight while ensuring data privacy at an enterprise scale.
- Workato Agent Orchestrator: Enables seamless orchestration of AI agents across various enterprise functions, including CRM, ERP, HR, IT, Finance, and third-party platforms like LangChain and Crew.ai.
- Workato AIRO™ (AI-driven, Intent-based, Real-time Orchestrator): Allows business users to articulate operational challenges, which AIRO then interprets to generate business orchestration solutions.
- Workato MCP (Model Context Protocol): A standardized framework granting access to over 750,000 pre-built enterprise skills via Anthropic Claude, facilitating secure cross-agent collaboration.
“AI will disrupt integration and empower the ability to orchestrate processes dynamically. At the same time, AI agents will need the power of orchestration to get the complete enterprise context and be used in the core of the enterprise. Workato has a strategy, plan, and product that unites the world of AI and orchestration and unlocks the agentic enterprise,” said Holger Mueller, Vice President and Principal Analyst at Constellation Research.
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Ready-to-Deploy Agentic Applications
Workato’s AgentX Apps are designed to seamlessly integrate with enterprise systems, providing end-to-end automation with enterprise-grade security and governance. These AI-powered applications enhance business operations by orchestrating multi-step actions across IT, sales, customer support, and other functions. The currently available AgentX Apps include:
- AgentX Sales
- AgentX Support
- AgentX IT
- AgentX CPQ
“In today’s AI-first world, apps and platforms have only scratched the surface of what is possible with AI. Workato One takes AI from the fringes of organizations to deploying it at its core, transforming them into Agentic Enterprises,” said Bhaskar Roy, Chief of AI Products & Solutions at Workato. “The Agentic Enterprise is about deploying secure, trusted agents to transform processes across the core of your business—accelerating innovation and ensuring long-term success. With Workato One and AgentX Apps, enterprises can realize the fastest return on their AI investments.”
Strategic Alliance with AWS
Workato also announced a strategic collaboration with Amazon Web Services (AWS), integrating Workato One with Amazon Bedrock. This partnership harnesses the power, speed, and scalability of Workato’s platform alongside AWS’s cutting-edge generative AI capabilities. The alliance enables businesses to leverage advanced AI models through a single platform while maintaining enterprise-grade security and privacy.
With these innovations, Workato continues to lead the AI-driven transformation of enterprise automation, empowering businesses to become truly Agentic Enterprises.
