Friday, August 14, 2026
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How Real-Time Voice AI Is Quietly Replacing the IVR and Reshaping Frontline Work
‘Your call is important to us.’ Few sentences have...
AI Adoption in CX Nears 70%, Yet Only 2% of Programs Reach the Center of Excellence Standard, Forethought Report Finds
Forethought AI Agents by Zendesk today released the State...
Daniel Borgmann Takes on Enterprise Sales Role at Google Cloud
Daniel Borgmann has taken on a new role at...
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Denodo boosts productivity for business users
Generate AI with modern capabilities to democratize data usage,...
O’Reilly Unveils New Generative AI-Powered Search Engine Capabilities to Enhance Learning in the Flow of Work
Next evolution of O’Reilly Answers helps learners deepen understanding...
Google’s new RT-2 AI model helps robots interpret visual and language patterns
Google is taking a significant leap in enhancing the...
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