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Advertising and Sales

Thomas Biedermann Joins Star as Global Head of Media & Advertising

Thomas Biedermann has joined Star as Global Head of Media & Advertising, taking on a leadership role as agencies and brands rethink how marketing,...

Customer Experience

TELUS Digital Unveils Fuel iX™ Fortify for Auto Red-Teaming

TELUS Digital, a global leader in digital customer experiences (CX), has announced the launch of Fuel iX™ Fortify, a continuous automated red-teaming solution designed...

Customer Experience

FourNet Launches AI Contact Centre Agent That Learns, Acts

IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations Digital transformation and customer experience specialists,...

Analytics

CloudOffix Unveils AI Features in Low-Code Platform

CloudOffix, a trailblazer in Low-Code Total Experience Platforms, is excited to announce the launch of its latest AI-powered features. CloudOffix, a trailblazer in Low-Code Total Experience Platforms,...

Generative AI

Innominds Partners with Minerva CQ to Revolutionize Customer and Product Support with AI-Powered Solutions

Innominds, a differentiated Digital and Product Engineering services company, is excited to announce a strategic partnership with Minerva CQ, a pioneering company that provides an AI...

Customer Experience

Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio

Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences Globant, a digitally native company focused...

Marketing and Analytics

FICO Granted 10 New Patents to Improve Decision-Making for Enterprises

FICO patents demonstrate innovation in decisioning, responsible AI and the operationalization of analytics to enable better customer experiences FICO remains at the forefront of...

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