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SupportLogic Launches Cognitive AI Cloud for Next-Gen Agents

New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations SupportLogic, the world's first AI-native support experience...

Jotform Unveils AI Agents to Revolutionize Support

Jotform, a premier online form builder and automation platform, is reshaping customer service with the introduction of Jotform AI Agents. These advanced AI-powered virtual...

Zendesk to Acquire Local Measure, Expanding AI Voice

Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS) Zendesk, a global leader in AI-powered customer service, has entered into...

Teleperformance Partners with Sanas to Boost AI Growth

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client...

Mobicom Teams Up with Circles to Enhance CX with AI Xplore

Developed with global telcos, Xplore is now live and transforming digital experiences in Central Asia after successful launches in 4 markets Mobicom Corporation, Mongolia's largest mobile network operator,...

Reply Launches Comwrap Reply to Boost Adobe Expertise

Reply, a global systems integrator and technology firm, is proud to announce the launch of Comwrap Reply in North America. This strategic expansion builds on...

CleverTap Named in Gartner for Personalization Engines

CleverTap, the all-in-one engagement platform, announced that it has been positioned by Gartner® as  a Niche Player  in the Magic Quadrant  for Personalization Engines. The...

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