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Customer Experience

AI in Content Personalization: The Future of Targeted Marketing

AI in content personalization is exactly what it sounds like using artificial intelligence to personalize content. How many of us hate wasting time swiping...
Customer Experience

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

Sharpen, a recognized leader in cloud contact center software, announced a significant advancement in the customer service industry with the launch of their Usable...
Business Technology

Resolve Tech Solutions Recognized for Artificial Intelligence Breakthrough Innovation in 2024 AI Breakthrough Awards Program

Resolve Tech Solutions, a leading provider of SAP solutions and services, announced that it has been selected as winner of the "Best Decision Management...
Customer Experience

Mavenoid Announces Generative Answers and Vision Assist Capabilities to Further Automate Product Support

Mavenoid, the AI-powered product support platform for product manufacturers and retailers, announced the launch of Generative Answers and Vision Assist – two new AI...
Generative AI

Wolters Kluwer AI-powered advanced virtual agent ushers in the next generation of customer support

Wolters Kluwer Tax & Accounting (TAA), a global leader in professional information, software solutions, and services, announced the release of new GenAI capabilities within...
Customer Experience

Unity Showcases Customer Experiences Driving 3D Innovation Across Industries at the 2024 Augmented World Expo

Attendees will see how developers across sectors including retail and automotive are harnessing the power of Unity to improve operations and drive business success Unity,...
Customer Experience

Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation

Verint, The CX Automation Company, announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI...
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