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Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...

VXI Global Solutions to Create 500 Jobs for Egyptian Youth in Customer Experience Management

VXI Global Solutions, a leading provider of customer experience (CX) and business process outsourcing (BPO) solutions, proudly announces the launch of its state-of-the-art delivery...

Lüm Mobile Taps Alepo’s TelcoBot.ai for Generative AI Customer Service

SaskTel's Digital Mobile Brand Launches AI-Powered Virtual Agent for Enhanced Digital Customer Engagement. Alepo proudly announces that Lüm Mobile, SaskTel's innovative all-digital mobile brand, has...

SoundHound And Jersey Mike’s Introduce Voice AI Phone Ordering

SoundHound AI, Inc., a global leader in voice artificial intelligence, and Jersey Mike’s Subs announced that they are working together to give customers the...

Front Acquires Windsor.io, Accelerating a New Era for AI-powered Customer Service

Front, a customer operations platform enabling teams to streamline communication and deliver exceptional service at scale, announced its acquisition of AI platform, Windsor.io, to...

Ushur Business Leader Survey Shows Regulated Industries Rapidly Adopting AI

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), published the results of a survey commissioned to study the attitudes and behaviors of executives and...

Nextiva Acquires Thrio: Democratizing Customer Experience with AI

Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an...

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