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SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions

SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action platform provider and a leader of the current 2023 Frost & Sullivan Workforce Optimization...

Quiq Selected for Enterprise Connect 2024 Innovation Showcase

Pioneering Conversational Customer Experience Platform Recognized for Advancing Customer Service through AI Innovation Quiq, the next-generation conversational customer experience (CCX) platform, is proud to announce...

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions...

TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect

TechSee Brings AI Visual Service Automation to Amazon Connect Agent Workspace's Omnichannel Customer Experience TechSee, a global leader in Visual AI-Powered CX Automation, announced it...

HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers

The prompt and data engineering platform has been recognized at Enterprise Connect for excellence in enterprise communications and CX. HumanFirst, a prompt and data engineering...

WEKA Unveils Powerful AI-Native Data Platform Appliance for NVIDIA DGX SuperPOD with NVIDIA DGX H100 Systems WEKA (PRNewsfoto/WekaIO)

NVIDIA GTC: WekaIO, the AI-native data platform company, unveiled WEKApod™: A powerful new data platform appliance certified for NVIDIA DGX SuperPOD™ with NVIDIA DGX H100 systems. The...

Zeda.io Unveils Insights 2.0: The New AI Copilot Redefining Product Management

Zeda.io, the leading customer insights hub, announced the launch of Insights 2.0, the latest evolution in AI-driven tools designed to revolutionize how product leaders...

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