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Customer Experience

Reply Launches Comwrap Reply to Boost Adobe Expertise

Reply, a global systems integrator and technology firm, is proud to announce the launch of Comwrap Reply in North America. This strategic expansion builds on...
Business Technology

AI Expert Steven Tom Named Senior VP at Blend

Blend is excited to announce the appointment of Steven Tom as Senior Vice President, Data Science & Insights (BI) P&L, a pivotal new role designed to...
Generative AI

Conduent Launches Conni, GenAI Virtual Assistant for Firms

Conni will be integrated into multiple Conduent platforms to boost clients’ productivity, enhance quality, and elevate customer experience Conduent Incorporated, a global leader in technology-driven...
Customer Experience

CleverTap Named in Gartner for Personalization Engines

CleverTap, the all-in-one engagement platform, announced that it has been positioned by Gartner® as  a Niche Player  in the Magic Quadrant  for Personalization Engines. The...
Customer Experience

Cisco and Mistral AI Partner to Transform CX with AI

Cisco, a global leader in security and networking solutions, introduced the first AI agent developed through its strategic partnership with Mistral AI, one of...
Automation in AI

Edgecore & Aprecomm Launch AI Hardware for CX Optimization

Edgecore Networks, a leader in innovative network solutions for enterprises, data centers, and telecommunication service providers, is pleased to announce an initiative in partnership...
Business Technology

Cognida.ai Secures $15M Series A to Redefine Enterprise AI

Cognida.ai, a leader in practical AI solutions for enterprises, announced the successful close of its $15 million Series A funding round, led by Nexus...
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