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5G Technology

​Amdocs & Google Cloud expand AI-driven 5G operations​

Amdocs will launch a solution using Google Cloud's AI and BigQuery to automate network operations and enhance customer experiences ​Amdocs, a prominent provider of software...
Customer Experience

Jotform Unveils AI Agents to Revolutionize Support

Jotform, a premier online form builder and automation platform, is reshaping customer service with the introduction of Jotform AI Agents. These advanced AI-powered virtual...
Customer Experience

Zendesk to Acquire Local Measure, Expanding AI Voice

Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS) Zendesk, a global leader in AI-powered customer service, has entered into...
Generative AI

Accenture Boosts Growth with Google Cloud and Salesforce AI

Accenture is launching new capabilities, accelerators and training to help organizations build and scale generative AI solutions and agents that enhance the impact of...
Generative AI

Guidde Raises $15M to Create Autonomous AI Video Platform

Guidde, the pioneer in AI-powered video documentation, announced a $15 million expansion of its Series A funding round, bringing total funding to $30 million. The round...
Automation in AI

TechSee Unveils Connectivity Guru to Revolutionize Wi-Fi

Powered by cutting-edge visual Agentic AI, Connectivity Guru empowers enterprises to cut costs, drive growth, and retain customers all while offering consumers faster, frustration-free...
Customer Experience

Teleperformance Partners with Sanas to Boost AI Growth

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client...
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