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Business Technology

Honeycomb Acquires Grit, Grows Team to Boost Customer Value

Honeycomb, the creators of observability, announced the acquisition of Grit, a powerful open-source query system and AI agent, to help customers instrument complex software...

Automation in AI

AI-Powered Chatbots: Revolutionizing B2B Customer Support Services

Today, instant gratification shapes what consumers expect. As a result, the B2B landscape is quietly changing in important ways. Old ways of customer support,...

Cloud

Citrix and NVIDIA to Deliver AI Virtual Workstations, Enabling Customers to Develop and Securely Deliver AI Applications

Citrix, a business unit of Cloud Software Group, Inc., announced a joint collaboration with NVIDIA to deliver artificial intelligence (AI) virtual workstations built on...

Customer Experience

Natterbox Transforms Customer Engagement with AI Solution

Natterbox, a leader in AI-powered communication solutions, announces the launch of its groundbreaking digital platform, Natterbox Digital. This innovative solution unifies voice, SMS, and WhatsApp...

Machine Learning

Dataiku: 2024 Gartner Customers’ Choice for DSML Platforms

Dataiku, the Universal AI Platform, announced its recognition as a Customers’ Choice in the 2024 Gartner Peer Insights ‘Voice of the Customer’ Data Science...

Manufacturing

SKF Enhances Customer Support with AI Tool

SKF Product assistant, a new search assistant for finding answers to technical questions about SKF products. SKF has launched a generative artificial intelligence (Gen AI)...

Customer Experience

Goodays Insight: Transforming Customer Voice with AI

This new module transforms the NPS into a real lever for action, allowing major brands to engage all roles in their organization towards unprecedented...

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