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Awesome CX by Transcom, A Global Outsourcing Company, Joins Forces with Netomi AI to Revolutionize Customer Experience

Awesome CX by Transcom, a global leader in outsourcing, is proud to announce a strategic partnership with Netomi AI (portfolio company of Jeffrey Katzenberg's WndrCo) to...

Forethought Appoints Bhusha Mehta as Vice President of Customer Experience and Success

Forethought, the leading generative AI for customer support automation, announced that Bhusha Mehta has joined the company as Vice President of Customer Experience and Success....

Thesis Personalizes Customer Experience for Immediate Customer Satisfaction Increase with Medallia

Medallia, Inc., the global leader in customer and employee experience, announced Thesis, one of the pioneers of cognitive enhancers, has seen an immediate impact...

NatWest and IBM Collaborate on Generative AI Initiative to Enhance Customer Experience

NatWest and IBM announced enhancements to the bank's virtual assistant, Cora, that will use generative AI to provide customers with access to a wider range...

Redbubble Expands partnership with Rokt to Enhance Customer Experience and Drive Revenue using AI

Rokt, the leading ecommerce technology company using machine learning to make transactions more relevant to each shopper, announced its partnership with Redbubble, the global...

Nintex appoints Asana head of global customer experience Neeracha Taychakhoonavudh to Board of Directors and Lucid Software executive Sean Goldstein as Chief Revenue Officer

Nintex, the global standard for process intelligence and automation, has expanded its board of directors and executive team with accomplished global leaders: Asana's head...

New Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Better Customer Experiences

New partnership will combine Qualtrics AI, insights from experience data and automated workflows within WorkJam to increase engagement, productivity and retention among frontline workers Qualtrics,...

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