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unitQ Launches unitQ GPT — First Generative AI Engine for Measuring the Quality of Products, Services and Experiences

unitQ, the leader in Quality Automation, introduced unitQ GPT, a generative AI engine for measuring the quality of your products, services and experiences. unitQ...

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

eGain Corporation, the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT at its Solve 23 conference, being held on September...

Lenovo Image Integrates Oort AI Agent to Enhance Customer Support

Oort, a decentralized data cloud service provider, is excited to announce that Lenovo Image, now known as ZX, will integrate Oort TDS (Talk-to-Data Service)...

Forethought Introduces Autoflows, Ushers in AI-First Customer Support

Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient,...

Poppulo Introduces Poppulo AI, the Industry’s Only Enterprise-Grade AI Suite to Transform Communications Experiences

Poppulo AI introduces a new era for resource-challenged communications teams with intelligence, automation, and fully governed generative AI capabilities designed to boost productivity and...

Smartsheet Unveils the Next Generation of its Enterprise Work Management Platform to Unlock Customer Potential at Scale

New AI-powered platform features include unparalleled scale, democratized resource management, and modern simplified views Smartsheet, the enterprise work management platform, revealed its next generation Smartsheet...

Uniphore Ups the Ante for Customer-Centered Innovation with New AI Solutions for the Global Enterprise

Announcing U-Capture, an Industry-leading AI Solution to Capture and Add Contextual Data for Enterprise Applications, While Unlocking Complete Data Sovereignty for Enterprise AI Uniphore, one...

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