Tuesday, November 5, 2024

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Related stories

Absci and Twist Bioscience Collaborate to Design Novel Antibody using Generative AI

Absci Corporation a data-first generative AI drug creation company, and...

GreyNoise Intelligence Discovers Zero-Day Vulnerabilities in Live Streaming Cameras with the Help of AI

GreyNoise Intelligence, the cybersecurity company providing real-time, verifiable threat...

Medidata Launches Bundled Solutions to Support Oncology and Vaccine Trials

Medidata, a Dassault Systèmes brand and leading provider of...

Blend Appoints Mike Mischel as SVP of AI Consulting

Blend, a leader in data science and AI-powered solutions,...

Patronus AI Launches Industry-First Self-Serve API for AI Evaluation and Guardrails

Patronus AI announced the launch of the Patronus API, the first...
spot_imgspot_img

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions offering a curated selection of applications and integrations that elevate customer and employee experiences.

As an Elite Tier partner in the Genesys AppFoundry, Cognigy will continue to partner with Genesys to leverage its expertise in Conversational AI to enhance the customer experience by offering innovative AI-driven solutions that drive operational efficiencies and foster next-gen interactions with customers.

“We are thrilled to be recognized as a Genesys Elite partner,” said Hardy Myers, SVP of Global Partnerships at Cognigy. “This prestigious designation highlights the transformative impact of our Conversational AI platform in empowering organizations to deliver exceptional customer experiences. We look forward to collaborating even more closely with Genesys in 2024 to drive innovation and help businesses thrive in the digital age.”

Also Read: Cuber Announces Generative AI Bots for Enterprises, tackling Customer Support inefficiencies

Cognigy’s Conversational AI platform enables organizations to build, deploy, and manage AI-powered virtual agents and chatbots across a wide range of use cases, including customer service, sales and marketing. By combining natural language understanding, machine learning, and automation capabilities, Cognigy empowers businesses to deliver intelligent and intuitive conversational experiences that drive customer satisfaction and loyalty.

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.

SOURCE: BusinessWire

Subscribe

- Never miss a story with notifications


    Latest stories

    spot_img