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Customer Experience

boost.ai’s Enterprise GenAI Now Available on Genesys AppFoundry

Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience boost.ai, a leading provider of conversational AI (CAI) solutions announced its...
Cloud

ASAPP AI Solutions Now on Genesys AppFoundry

ASAPP contact center AI solutions combine with Genesys Cloud to help companies reduce operational costs, improve agent effectiveness, and provide a better customer experience ASAPP,...
Customer Experience

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions...
Customer Experience

Kore.ai Launches Conversational AI-powered Voice Gateway on Genesys AppFoundry

By integrating with Genesys Cloud CX®, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at scale, across multiple voice and...
Customer Experience

PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry

PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry™, a marketplace of...

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