Jobber, a leading provider of home service management software, announced the general availability of Receptionist, an AI-powered virtual assistant built to ensure busy home service professionals never miss a customer interaction. Available 24/7 via call or text, Receptionist helps small businesses deliver timely, professional support, ensuring homeowners always receive the fast, responsive service they expect.
According to industry research, 96% of home service customers say response time influences their purchasing decisions*. With Receptionist, service pros can provide immediate and reliable communication without being tied to their phones. Since its pilot phase, the tool has already managed more than 200,000 customer conversations on behalf of participating businesses.
“Receptionist is not just another software feature,” said Sam Pillar, CEO and co-founder of Jobber. “It’s a dependable team member that elevates responsiveness, protects revenue, and creates a modern, always-on customer experience. For homeowners, that means quicker answers and easier scheduling. For service pros, it means more leads captured, more jobs booked, and more time for what really matters.”
Key Features of Jobber Receptionist
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Flexible availability: Turn Receptionist on or off anytime, or set it to handle calls only during specific hours or after a chosen number of rings.
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No training required: Works instantly with a business’s existing Jobber settings and request forms—no complicated setup needed.
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Customizable experience: Add personalized greetings, business-specific details, and preferences for handling inquiries.
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Conversation logging: Access transcripts, summaries, and recordings of all interactions.
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Real-time monitoring: View text conversations as they happen and take over when necessary.
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Call escalation: Automatically transfers important calls based on chosen keywords or sends real-time alerts via text.
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Early adopters are already praising the tool for its accuracy and reliability. “I give Jobber’s Receptionist a 5-star rating because it exceeded my expectations,” said David Hernandez, owner of 3rd Degree Celsius LLC in Corpus Christi, Texas. “The automation is seamless, it books and schedules like a pro, and it captures every detail with total accuracy. It’s responsive, professional, and always on, so I never miss a call or a client. Highly recommend!”
Receptionist is one of several AI-powered innovations Jobber is rolling out to support the trades. Additional product announcements will be unveiled at Jobber Now, the company’s annual virtual showcase, on September 25, 2025.
Jobber’s AI Vision: From Software Partner to AI Teammate
Receptionist is powered by Jobber AI, the company’s purpose-built artificial intelligence platform designed for the unique needs of home service and blue-collar businesses. Already embedded across the platform, Jobber AI drives a growing suite of tools that help business owners save time, capture more revenue, and deliver better customer experiences.
“With Jobber AI, we’re evolving from being our customers’ most trusted software to becoming their most trusted employee,” said Forrest Zeisler, CTO and co-founder of Jobber. “Whether it’s answering calls, improving lead generation, managing cash flow, or suggesting ways to reduce late payments, Jobber AI is quietly working behind the scenes to make businesses run more efficiently. Our vision is to build an AI teammate with 24/7 availability, expert-level knowledge, and the ability to execute tasks with the same confidence and care as a trusted member of your team.”
