N-able, Inc., a global software provider specializing in cyber resiliency solutions, has announced the launch of Cat-MIP, a first-of-its-kind framework designed to bring consistency to AI automation and MCP Server behaviors across managed service provider (MSP) and IT ecosystems. This innovation addresses one of the most pressing challenges in IT management: fragmented and inconsistent terminology that often disrupts seamless AI-driven operations.
At the core of Cat-MIP is the creation of a vendor-neutral standards dictionary, developed by the Cat-MIP Standards Board, which includes industry leaders such as HaloPSA, Auvik Networks, SecurityBiaS, and ScalePad. This interoperable framework ensures AI agents can accurately interpret and act on commands across diverse platforms. For instance, a command like “restart all my devices” can now be executed reliably, without ambiguity, across multiple vendor environments.
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By eliminating misinterpretation and promoting consistent communication between systems, Cat-MIP enables MSPs and IT professionals to deliver more secure, intelligent, and reliable automation at scale.
“Defining terminology is the base step for any standards initiative, similar to understanding your assets prior to assessing risk,” said Kathleen Moriarty, CEO at SecurityBiaS. “This initial step aids in forming a foundation to secure and manage AI interactions between and across organizations and vendors, a critical step towards interoperability.”
Key Benefits of Cat-MIP:
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Enhanced cybersecurity and reliability – Reduces misinterpretation errors, lowering the risk of incorrect AI actions and ensuring mission-critical IT processes are executed accurately the first time.
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Vendor-agnostic collaboration – Promotes interoperability across vendors, allowing IT service providers to leverage best-in-class tools without being restricted to closed ecosystems.
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Accelerated innovation through community standards – Supported by N-able and its partner board, Cat-MIP fosters open collaboration, driving faster technological advancement and long-term business resilience.
“Cat-MIP is the semantic backbone of the N-able Ecoverse as it provides the common language and structure that makes collaboration intelligent, secure, and scalable. At its core, Cat-MIP is about making AI more accurate and trustworthy,” said Nicole Reineke, Senior Distinguished Product Manager at N-able. “When AI misinterprets commands, the consequences can be costly, or even dangerous from a cybersecurity standpoint. Cat-MIP works to increase precision, so organizations can trust AI actions and protect their systems with confidence. Efficiency, accuracy, and resilience are no longer optional, they’re business-critical,” added Reineke.
Roop Petersen, Director of Engineering at Auvik Networks, emphasized the importance of shared frameworks, stating, “As AI continues to evolve in IT operations, shared standards like Cat-MIP will be key. By aligning on MCP terminology across vendors, we can reduce confusion and create a stronger foundation for interoperability, helping the entire ecosystem move toward more reliable outcomes.”
With Cat-MIP, N-able and its partners are shaping the future of AI-powered IT management, offering MSPs and enterprises the tools to drive smarter automation, stronger security, and greater resilience across their technology ecosystems.
