Friday, February 27, 2026

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Martech

Kore.ai Appoints Former Citigroup International CIO as President & COO to Lead Global Operations

Kore.ai, the world's leading enterprise conversational and generative AI platform and solutions provider, announced the appointment of Devendra Kumar (DK) Sharma as president and...
Customer Experience

Deloitte Announces Strategic Co-Innovation Initiative with Google Cloud to Help Consumer Businesses Transform with Generative AI

Deloitte today announced a new co-innovation initiative with Google Cloud that helps consumer businesses transform how they operate to create more relevant, engaging and...
Martech

SnapLogic First to Market with the World’s Only Generative Integration Solution

SnapLogic announced the general availability of SnapGPT, the world's first generative integration solution. SnapGPT is the first available generative enterprise solution that empowers everyone to...
Martech

NICE Introduces Generative AI-Powered “Enlighten Actions Industry Benchmarks,” Allowing Brands a Unique Way to Create Stronger Brand Loyalty

NICE announced Industry Benchmarks, augmenting Enlighten Action’s generative AI-powered capabilities to allow brands to holistically compare their operations to industry standards. This enhances Enlighten Actions, using...
Martech

Clearwater Analytics Announces Clearwater-GPT

Clearwater Analytics, a leading provider of SaaS-based investment management, accounting, reporting, and analytics solutions, announced the upcoming launch of Clearwater-GPT, the world's first generative...
Customer Experience

Fixably Appoints Telecom Industry Veteran Annukka Matilainen as New Chief Operating Officer

Fixably, the global after-sales software provider, has appointed Annukka Matilainen as their new Chief Operating officer. Annukka is a telecom industry specialist with over 20...
Customer Experience

ComputerTalk and Tethr Partner to Improve Contact Center Performance

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the formation of a strategic partnership...
Customer Experience

Horatio Partners with Loris to Strengthen the Customer-Agent Connection

Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing customer service and BPOs. Loris is the AI platform that...
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