Martech

Customer Experience

The Ultimate Guide to Using AI in Customer Service

The AI market is projected to be worth nearly $2 trillion by 2030, with a growing focus on AI in customer service. Modern technology...

AI in Marketing: Are Machines Outsmarting Your Competition?

Life's all about change, right? Well, marketing's no exception. AI marketing, thanks to cool tools like ChatGPT, is shaking things up big time. It's...

Generative AI

EVERSANA to Use Adobe Firefly for Enterprise in Creative Development & Modular Content Production for Life Sciences Marketing

Adoption of Adobe generative AI capabilities to propel personalized content to patients, providers and payers across the brand lifecycle EVERSANA, a leading provider of commercial...

Marketing and Analytics

CivicScience Solves Generative AI Trust Issue With Newest Consumer Insights Product

CivicScience, the leader in real-time consumer insights, announced the release of a generative AI analytics assistant that uniquely solves trust issues surrounding this rapidly...

Cloud

Uniphore and Workair Partner to Bring Enterprise AI to Ireland

Uniphore, one of the world’s largest AI-native companies, announced a strategic partnership with Workair, the largest cloud communications specialist in Ireland, to bring enterprise...

Customer Experience

DataStax Inks Strategic Collaboration Agreement with AWS for Generative AI and Launches New Amazon Bedrock Integration to Astra DB Vector Database Via AWS PrivateLink

Signs Strategic Collaboration Agreement with AWS to Deliver the Astra DB Vector Database to Customers Building Generative AI Applications DataStax, the company that powers generative...

Marketing and Analytics

Google Cloud Launches New Vertex AI Search Capabilities for Media and Entertainment Companies

Vertex AI Search for media's recommendations capabilities are now generally available, helping to improve audience experiences Google Cloud announced new Vertex AI Search capabilities that are...

Customer Experience

Awesome CX by Transcom, A Global Outsourcing Company, Joins Forces with Netomi AI to Revolutionize Customer Experience

Awesome CX by Transcom, a global leader in outsourcing, is proud to announce a strategic partnership with Netomi AI (portfolio company of Jeffrey Katzenberg's WndrCo) to...

Customer Experience

Teleperformance Applauded by Frost & Sullivan for Its Market-leading Position and Delivering a Superior and Engaging CX in the Metaverse

Teleperformance's impressive growth momentum and trajectory are a testament to its customer-centric approach and revolutionary solutions, earning client loyalty and increasing market share. Frost &...

Customer Experience

Forethought Appoints Bhusha Mehta as Vice President of Customer Experience and Success

Forethought, the leading generative AI for customer support automation, announced that Bhusha Mehta has joined the company as Vice President of Customer Experience and Success....

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

Must read

Business Technology

Martech

About Us

Latest

Popular

Quick Link