Martech

Customer Experience

Verint AI Bots Automate 80% Customer Interaction Traffic

Verint, The CX Automation Company, announced that a leading consumer financial services firm is achieving strong artificial intelligence (AI) business outcomes with Verint Intelligent...

Marketing and Analytics

Exchange Solutions Unveils Industry-First Generative AI Feature Enablement for a Loyalty Platform

Exchange Solutions, a leading provider of personalized loyalty solutions, proudly announces the launch of groundbreaking Generative AI features integrated into its loyalty platform. This...

Customer Experience

Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures

PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. The round is backed by new...

Martech

Wondershare Filmora for Mobile Major Version Upgrade Showcases AI-Powered Solutions for On-the-Fly Editing.

Wondershare, a leader in creative software services, has released the latest stage of its major mobile upgrade for its flagship product, Filmora, a powerful...

Customer Experience

Genesys Launches Native Journey Management for Genesys Cloud, Delivering Deeper Insights and Control to Fuel AI-Driven Experiences

New capabilities give organizations unmatched visibility into customer behaviors to provide personalized experiences that build loyalty Genesys®, a global cloud leader in AI-powered experience orchestration,...

Automation in AI

CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems

CommBox’s market-leading AI and automation technologies are now available through a dedicated partner programme CommBox, the leader in AI and automated customer communications, is launching...

Generative AI

Joseph Sirosh’s CreatorsAGI Launches Platform Empowering Creators with Authentic Generative Interactions

CreatorsAGI, a leading technology company, is excited to announce the launch of the CreatorsAGI Platform, enabling creators to build AI Companions that reflect their...

Customer Experience

Ushur Launches Prebuilt Healthcare Solution for Medication Adherence

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced the new addition of its prebuilt digital self-service solution for healthcare organizations looking to...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

Marketing and Analytics

Fairgen raises $8M for statistically accurate AI-generated survey responses

Fairgen, the company generating accurate AI responses to surveys, has raised $8 million to date in Seed funding, led by Maverick Ventures Israel, with participation from...

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