Friday, January 9, 2026

Customer Experience

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Customer Experience

Omilia & Bell Partner to Advance AI CX Innovation in the UK

Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and...
Customer Experience

Vodafone & ServiceNow Partner on AI to Boost Customer Service

Companies forge AI-first future with solution to deliver seamless, proactive support to millions of business customers Vodafone Business and ServiceNow, the AI platform driving business...
Customer Experience

unitQ Debuts New Brand for Autonomous AI Insights

New logo and website underscore unitQ's evolution as definitive platform for real-time, actionable customer feedback insights unitQ, the leading AI customer insights platform, announced the...
Customer Experience

66degrees Names Shawn Robertson Chief Revenue Officer

66degrees, a leading AI, Data and Cloud consulting firm, announced the appointment of Shawn Robertson as its new Chief Revenue Officer (CRO). Robertson brings over...
Customer Experience

PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence

PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world's only...
Customer Experience

Moveworks and Stack Overflow Announce Strategic Partnership to Bring Stack Overflow Agents to the Moveworks AI Agent Marketplace

Moveworks, the leading agentic AI Assistant for the enterprise, announced a strategic partnership with Stack Overflow. The partnership unlocks an integration that will bring an...
Customer Experience

3CLogic & ServiceNow Launch AI Contact Center Tool

3CLogic Unveils Groundbreaking Integration with ServiceNow to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs 3CLogic, the AI-powered contact...
Customer Experience

Aircall Launches AI Voice Agent to Handle Calls 24/7

Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In today’s dynamic and highly competitive...
Customer Experience

TTEC Launches Blended Healthcare Sales Model for Efficiency

TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales...
Customer Experience

TTEC Digital & Verint Partner for CX Automation on Cloud

TTEC Holdings Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions, announced that TTEC Digital will expand its...
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