ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the formation of a strategic partnership to help companies improve contact center performance and overall customer experience.
ComputerTalk's ice Contact Center is a Microsoft Teams native contact center solution that modernizes the...
Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing customer service and BPOs. Loris is the AI platform that equips CX leaders with real-time intelligence to proactively identify and resolve emerging threats from customers that can impact revenue and brand reputation.
"We are always looking...
