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Analytics

Blameless Introduces The First Generative AI-powered, Automated Incident Communications With Comms Assistant™

Blameless, the premier Enterprise Reliability platform, is thrilled to announce the release of Comms Assistant™. This groundbreaking Generative AI feature is the first in a...

Customer Experience

ServiceNow Announces Teleperformance as New AI Lighthouse Member

ServiceNow announced that global digital services leader Teleperformance is joining the AI Lighthouse program. Teleperformance will collaborate on the design, development, and deployment of...

Cybersecurity

CLOUDCOVER Partners with ZONES

CloudCover® announces its partnership with Zones, to enable global access to their advanced threat prevention cybersecurity platform. Zones, a global provider of end-to-end IT solutions with...

Ecommerce

Visa Launches $100 million Generative AI Ventures Initiative

Visa, a global leader in payments, announced a new $100 million generative AI ventures initiative to invest in the next generation of companies focused...

Customer Experience

Insider announces Sirius AI™, the world’s most comprehensive Generative AI solution for CX, making marketing teams 60% more productive

Insider announced the launch of Sirius AI™, the world's most comprehensive, patent-pending, Generative AI solution for customer experience that combines the power of large...

Martech

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

eGain Corporation, the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT at its Solve 23 conference, being held on September...

Customer Experience

Salesforce Signs Definitive Agreement to Acquire Airkit.ai

Salesforce has signed a definitive agreement to acquire Airkit.ai, a creator of AI powered customer service applications and experiences. Airkit.ai enables Fortune 500 and...

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