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Analytics

Uniphore unveils an update to its interaction analysis solution based on generative AI

New version of U-Analyze, based on large language models, significantly simplifies the way customer experience managers manage the performance of their customer service operations Uniphore,...

News

Cognistx Adds SQUARE Integration with Slack Enterprise, Delivering Streamlined AI-Fueled Business Document Searches

Cognistx, a leading developer of enterprise AI solutions since 2015, announces the release of its workplace search platform, SQUARE, on Slack. The SQUARE integration with Slack...

Business Technology

Pega Named a Leader in Real-Time Interaction Management by Independent Research Firm

Pegasystems Inc., the leading enterprise AI decisioning and workflow automation platform provider, announced Forrester Research has named Pega a Leader in The Forrester Wave:...

News

SymphonyAI’s Head of AI/ML Pushpraj (Raj) Shukla Appointed CTO

Notable industry innovator will accelerate vertically focused enterprise AI solutions to extend product leadership and execute aggressive growth strategy SymphonyAI, a leader in predictive and...

News

Hyperscience Launches Hyperscience Hyperautomation Network to Expand Partner Offering and Commitment to the Enterprise AI Ecosystem

The first-of-its-kind partner program focuses on creating an ecosystem behind powerful technologies and cutting-edge services to deliver transformational hyperautomation solutions to the market Hyperscience, a...

Business Technology

o9 Augments Its Digital Brain Platform for End-to-End Enterprise Planning With a Full Suite of Revenue Growth Management Solutions

Already in use by many CPG and retail companies, this first-of-its-kind offering connects commercial and marketing data into the overall planning and decision-making processes o9,...

Machine Learning