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Customer Experience

Calabrio Boosts AI Innovation with Echo AI Acquisition

Integration of Echo AI Advances Calabrio’s Aim to Improve Customer Experiences and Optimize Contact Centers Through Cutting-Edge AI Calabrio, the workforce performance company, announced the...
Customer Experience

Sobot Launches Upgraded AI Agent This September

A Significant Improvement on Customer Service, Marketing Enablement and Management Capability through All-in-One Contact Center Solution Sobot, an all-in-one contact center solution provider, will launch its...
Business Technology

Cranium and HGS Partnership Optimizes Business Operations Assurance for End-to-End Trust

Hinduja Global Solutions, a leading and innovative provider of technology solutions and consulting in consumer engagement, digital customer experiences (CX), and business process management...
Machine Learning

Talkdesk Unveils Talkdesk Autopilot, a Generative Artificial Intelligence Customer Service Experience with New Self-Service Use Cases for Banks and Retailers

Automations powered by generative artificial intelligence dramatically improve the customer experience of everyday banking and retail interactions while reducing the burden on strapped customer...
Customer Experience

Tagado’s New Smart Monitoring Tool Categorizes and Groups Customer Feedback in Real-Time

Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends monitor, that automatically allows CX,...
Customer Experience

Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...
Marketing and Analytics

Reputation Appoints New CTO To Spearhead AI Product Innovation.

Reputation, the global leader in reputation performance management, announced the appointment of Shantanu Sarkar as Chief Technology Officer, effective immediately. Shantanu Sarkar has led product and engineering teams...
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Recent Published

Round Up

AITech365’s Weekly Roundup: Discover the Most Recent News From Google Cloud, Thales, M42, Dataiku,...

AIT365 News Desk -
Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Aerospike

Aerospike’s Network Efficiency Advantage for Rapidly Scaling Operational AI

AIT365 News Desk -
Aerospike, Inc., the real-time state, context, and decisioning platform for operational AI, expanded its network efficiency advantage for enterprises running AI inference workloads at...
Thales

Thales Enhances CipherTrust Data Security Posture Management to Secure Shadow Data and AI Pipelines

AiTech365 Bureau -
The corporate cybersecurity landscape around the world is undergoing a paradigm shift. With the advent of generative AI, multi-clouds, and SaaS systems, enterprise data...
Kong

Kong Unveils Kong Konnect an AI Connectivity Roadmap for Enterprise AI

AiTech365 Bureau -
Kong Inc. has unveiled its roadmap for Kong Konnect, its AI Connectivity Platform, at API + AI Summit, outlining capabilities designed to help enterprises...
Renesas

Renesas Unveils Dual-Side-Cooled 650V GaN Device to Advance 800V AI Data Center Power Architectures

AiTech365 Bureau -
Renesas Electronics Corporation has introduced the industry’s first 650V Gallium Nitride (GaN) power device featuring dual-side cooling (DSC). Engineered specifically for high-density power conversion...