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Customer Experience

Tagado’s New Smart Monitoring Tool Categorizes and Groups Customer Feedback in Real-Time

Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends monitor, that automatically allows CX,...

Customer Experience

Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...

Marketing and Analytics

Reputation Appoints New CTO To Spearhead AI Product Innovation.

Reputation, the global leader in reputation performance management, announced the appointment of Shantanu Sarkar as Chief Technology Officer, effective immediately. Shantanu Sarkar has led product and engineering teams...

Automation in AI

PolyAI Announces VOX 2023: Driving Customer Engagement for Business Results

PolyAI, a global leader in conversational artificial intelligence (AI), is poised to kick off its inaugural PolyAI VOX 2023 virtual summit on November 16th, exploring how the...

Machine Learning

iQor Revolutionizes IT Prioritization With AI-Focused Review Process

iQor, a leading managed services provider of digitally enabled business process outsourcing solutions, announced a rigorous IT prioritization process designed to vet artificial intelligence...

Martech

Persado Achieves Leader Ranking in CB Insights Analysis Of the Generative AI Text Content Generation Market

Persado, the Motivation Artificial Intelligence (AI) company, is the top Leader in CB Insights’ new landscape report assessing companies providing generative AI text content...

Customer Experience

ServiceNow Announces Teleperformance as New AI Lighthouse Member

ServiceNow announced that global digital services leader Teleperformance is joining the AI Lighthouse program. Teleperformance will collaborate on the design, development, and deployment of...

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