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Customer Experience

Aircall Launches AI Voice Agent to Handle Calls 24/7

Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In today’s dynamic and highly competitive...

Customer Experience

TTEC Launches Blended Healthcare Sales Model for Efficiency

TTEC Holdings, Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX, has launched its innovative blended healthcare digital sales...

Automation in AI

AITech365’s Weekly Roundup: Latest Innovations from Cognizant, Kyndryl, Reply & More!

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...

Customer Experience

TTEC Digital & Verint Partner for CX Automation on Cloud

TTEC Holdings Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions, announced that TTEC Digital will expand its...

Customer Experience

Five9 Launches Spotlight for AI Insights & Expands Analytics

New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience Five9, provider of the Intelligent...

Customer Experience

Siteimprove Names Nayaki Nayyar as New CEO

Seasoned SaaS and Artificial Intelligence (AI) veteran joins Siteimprove to drive the next phase of innovation and growth Siteimprove, a leading AI-powered SaaS platform for...

Customer Experience

TaskUs Launches AI Consulting to Lead Businesses Forward

TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of its...

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Tag: customer experience

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