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Customer Experience

Microsoft unveils new generative AI and data solutions across the shopper journey, offering copilot experiences through Microsoft Cloud for Retail

Ahead of NRF 2024: Retail's Big Show, Microsoft Corp. on announced new generative AI and data solutions and capabilities for retailers that span the retail shopper...

Customer Experience

Autobound Launches Personalization API to Help Others Build Insight-Driven AI Writers

Autobound, a leading AI startup revolutionizing the way salespeople conduct research and write personalized emails, announced the launch of their public-facing API. This groundbreaking...

Customer Experience

Afiniti appoints Mike Myshrall as CFO

Afiniti, a leading provider of artificial intelligence (AI) applications and infrastructure for customer experience (CX), announces the appointment of Mike Myshrall as Chief Financial...

Customer Experience

AMP Smart and VOZIQ AI announce strategic partnership for AI-enabled proactive customer loyalty management

VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula,...

Customer Experience

GLORY to acquire Flooid, a leading provider of Cloud-based Retail POS solutions

Glory Global Solutions (International) Ltd, a wholly-owned subsidiary of GLORY Ltd. announces plans to acquire 100% of the issued share capital of Flooid, a...

Customer Experience

AI in Customer Support: Enhancing User Experience Like Never Before

With the constant evolution of technology, artificial intelligence (AI) has emerged as a powerful tool in revolutionizing customer support. Gone are the days of...

Manufacturing

Accuris Names Mitchell Rowe as Chief Revenue Officer

Accuris, a leader in engineering workflow solutions, announced that Mitchell Rowe, an international sales leader with 25 years of experience building and growing successful...

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