New Custom Metrics, Analytics, and Reporting Solutions Designed to Give Businesses Faster Actionable Insights to Deliver an AI-elevated Customer Experience
Five9, provider of the Intelligent...
Seasoned SaaS and Artificial Intelligence (AI) veteran joins Siteimprove to drive the next phase of innovation and growth
Siteimprove, a leading AI-powered SaaS platform for...
TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of its...
New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations
SupportLogic, the world's first AI-native support experience...
Jotform, a premier online form builder and automation platform, is reshaping customer service with the introduction of Jotform AI Agents. These advanced AI-powered virtual...
Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS)
Zendesk, a global leader in AI-powered customer service, has entered into...