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Customer Experience

Forethought Introduces Autoflows, Ushers in AI-First Customer Support

Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient,...
Customer Experience

Aria Systems and Salesforce Establish Industries Partnership to Deliver New AI-Optimized Concept-to-Care SaaS Solution

Aria Systems, the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, announced a strategic industries partnership with Salesforce, the #1 AI...
Martech

IBM and Salesforce Team Up To Help Businesses Accelerate Adoption of Trustworthy AI

IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support...
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