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Customer Experience

Sinch & OneReach.ai Form Strategic Partnership

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced a strategic partnership with OneReach.ai., a leader in the...

Customer Experience

Omilia & Bell Partner to Advance AI CX Innovation in the UK

Omilia, a global leader in Conversational Artificial Intelligence (CAI), continues to expand its European presence through a strategic partnership with Bell Integration, a trusted and...

Customer Experience

PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence

PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world's only...

Business Technology

Telnyx announces no-code AI Assistant Builder, enabling businesses to deploy AI voice agents in minutes

Telnyx, a global leader in communication and connectivity solutions, has announced the launch of its no-code voice AI Assistant Builder, available directly in the...

Business Technology

Agora Launches Conversational AI for Seamless Voice AI

The new solution allows developers to use any AI model to create voice agents optimized for ultra-low latency and natural conversation flow Agora, Inc., a...

Customer Experience

Boost.ai & Sage Partner to Launch AI Agent Fast

AI-powered agent unlocks 24/7 support for Sage 50 Accounting users, resolving queries quickly and streamlining customer support. Boost.ai, a leading provider of enterprise-scale conversational AI...

Customer Experience

boost.ai’s Enterprise GenAI Now Available on Genesys AppFoundry

Agentic AI combines with the Genesys Cloud platform to unlock a hyper-personalized, scalable customer experience boost.ai, a leading provider of conversational AI (CAI) solutions announced its...

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