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Automation in AI

Everise and Sanas Exclusively Partner to Transform Customer Experience With Real-Time AI Speech Understanding Technology

Everise, a leader in transforming customer service for global healthcare companies, announced its exclusive partnership with Sanas, a global leader in real-time speech and...

Customer Experience

Actifai’s AI Solutions Power Valley Fiber’s Next-Generation Customer Experience

Actifai, a pioneer in artificial intelligence solutions for broadband and communications service providers, announced its new customer partnership with Valley Fiber, a leading Manitoba-based...

Healthcare

RLDatix Announces Key Leadership Additions to Deliver on Innovation, Customer Experience

August Calhoun and Mike Allelunas are poised to advance RLDatix's strategic growth efforts and enhance operational efficiency across North America and globally. RLDatix, the leading global provider of connected healthcare...

Customer Experience

Unity Showcases Customer Experiences Driving 3D Innovation Across Industries at the 2024 Augmented World Expo

Attendees will see how developers across sectors including retail and automotive are harnessing the power of Unity to improve operations and drive business success Unity,...

Customer Experience

ibex Wave iX Wins 2024 CRM Excellence Award for Powering Next-Gen Customer Experience

ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, announced that the ibex Wave iX AI-enabled CX solution...

Healthcare

LiveX AI Agent Boosts Amazfit’s Customer Experiences in Landmark Partnership with Zepp Health

LiveX AI delivers personalized experiences for customers in real time using Google Kubernetes Engine and NVIDIA NIM LiveX AI, a pioneer in generative AI technology...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

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