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Healthcare

EmpiRx Health Launches AI-Powered Technology Platform to Expand Clinically-Driven Pharmacy Care and Drive Innovative, Customer-First Solutions

New Clinically™Platform Combines Claims Adjudication, Clinical Review and Proprietary Population Health Engine into One Integrated Platform EmpiRx Health, the leading clinically-driven PBM company, launched a powerful...

Analytics

Alteryx Celebrates Exceptional Customers and Partners Driving Analytics for All

Alteryx, Inc., a leader in AI for enterprise analytics, announced the recipients of its 2024 Maveryx Excellence Awards at the company's annual user conference,...

Customer Experience

Genesys Launches Native Journey Management for Genesys Cloud, Delivering Deeper Insights and Control to Fuel AI-Driven Experiences

New capabilities give organizations unmatched visibility into customer behaviors to provide personalized experiences that build loyalty Genesys®, a global cloud leader in AI-powered experience orchestration,...

Automation in AI

CommBox Launches Connect Partner Programme, Offering Market-Leading Automation and AI Capabilities to Customer Service Ecosystems

CommBox’s market-leading AI and automation technologies are now available through a dedicated partner programme CommBox, the leader in AI and automated customer communications, is launching...

Cloud

JumpCloud Delivers Powerful New Features for Google Workspace and Google Cloud Customers

JumpCloud Inc. announced new features to help Google Workspace and Google Cloud customers get even more out of their JumpCloud on Google use. The...

Automation in AI

Automation Anywhere Pilots Generative AI-Powered Service Operations solutions for Customer Support

Autonomous customer support slashes resolution times by 89 percent and is improving customer experiences Automation Anywhere, a leader in AI-powered automation, announced that its new...

Customer Experience

Riverbed Unveils Most Advanced AI-Powered Platform to Optimize Digital Experiences, and New Solutions for Mobile, Cloud, AIOps

Riverbed, the leader in AI Observability, introduced the most advanced AI-powered observability platform to optimize digital experiences, and launched several new solutions and a unified...

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Search results for: Customer Experience

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