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Advertising and Sales

Cresta Receives 2023 Future of Work Agent Experience Award

Cresta announced that TMC, a global, integrated media company, has honored Cresta's Integrated Suite of Intelligent Products with its 2023 Future of Work Agent Experience...

Customer Experience

5 Best AI Chatbots for Customer Service in 2024 [Free & Paid]

Customers seek prompt and effective resolution of their concerns when they reach out. Managing these efficiently becomes more challenging as your customer base expands,...

Data Center and Co-location

EQT Infrastructure to partner with EdgeConneX to develop data centers for global hyperscale customers

EQT is pleased to announce that the EQT Infrastructure VI fund ("EQT Infrastructure") has agreed to partner with EdgeConneX to build and operate high-powered and...

Customer Experience

AMP Smart and VOZIQ AI announce strategic partnership for AI-enabled proactive customer loyalty management

VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula,...

Machine Learning

MetTel Partners with Talkdesk to Deliver Industry-Leading GenAI Features to Contact Center Customers

MetTel, a digital transformation and communications leader, is partnering with Talkdesk®, to integrate groundbreaking GenAI features from Talkdesk into MetTel's portfolio. This collaboration is enabling MetTel enterprise...

Generative AI

Insight Survey: Generative AI Adoption High; Most Trying to Achieve Better Productivity, Customer Engagement

Two-thirds of companies have made gen AI tools available to workforce, yet business leaders are still learning how to keep up with the evolving...

Mixed Reality

Strivr Advances Enterprise VR Adoption with 2M Training Experiences Launched

Strivr, the leading platform for enterprise-scale Virtual Reality (VR) solutions, announced it has achieved an industry record-setting milestone reaching over 2 million VR training experiences launched...

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