As enterprises accelerate AI adoption, the proliferation of agents across teams, platforms, and vendors has created both immense opportunities and new challenges. This rapid expansion has led to “agent sprawl,” where disconnected workflows, redundant automations, and compliance gaps can hinder productivity. Without proper oversight, unmanaged AI agents risk creating operational chaos rather than delivering business value, complicating data governance, security enforcement, and the delivery of consistent customer and employee experiences at scale.
To address these challenges, Salesforce unveiled MuleSoft Agent Fabric, a solution designed to transform unmanaged AI agents into a secure, intelligent network. MuleSoft Agent Fabric offers a centralized platform to register, orchestrate, govern, and monitor every agent, regardless of where it was developed. Much like an air traffic controller coordinates planes across multiple airlines, MuleSoft Agent Fabric connects and synchronizes an enterprise’s digital workforce, converting fragmented agents into a cohesive, high-performing system.
For instance, a global retailer may have one agent tracking inventory, another adjusting pricing, and a third monitoring for fraud. MuleSoft Agent Fabric ensures these agents operate collaboratively rather than in isolation. When inventory drops, pricing can update automatically and fraud checks occur in real time all while governance protocols safeguard sensitive data.
Why MuleSoft Agent Fabric Matters
AI agent adoption is expected to grow by 327% over the next two years, with 40% of enterprise applications projected to integrate agents within a year. While individual agents optimize tasks within their own applications, they lack visibility across the broader enterprise. They cannot orchestrate cross-domain actions or ensure secure, compliant collaboration.
MuleSoft Agent Fabric provides the foundational layer enterprises need enabling secure, intelligent orchestration and governance of AI agents across ecosystems. Organizations can confidently progress toward becoming Agentic Enterprises, where humans and AI agents collaborate seamlessly, with full visibility, control, and compliance.
Salesforce’s longstanding expertise in connecting applications, data, and processes uniquely positions MuleSoft to address this challenge. For over a decade, enterprises have relied on MuleSoft to integrate complex systems securely. This heritage now extends to AI agents, allowing them to interoperate safely across diverse ecosystems, just as MuleSoft has done for APIs and enterprise applications globally.
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Enhanced Agent Insights and Control
MuleSoft Agent Visualizer provides architects and IT teams with a visual map of their agent network. By offering real-time insights into agent interactions, decision flows, and dependencies, teams can quickly identify bottlenecks, troubleshoot issues, and optimize performance across multi-agent ecosystems.
Core Capabilities of MuleSoft Agent Fabric
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Discover Any Agent or Tool: The MuleSoft Agent Registry serves as a central catalog for all AI agents and tools, including MCP and A2A servers. By making every asset discoverable, developers can reuse and compose agents into workflows efficiently, avoiding duplication and accelerating deployment.
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Orchestrate Agents Across Ecosystems: The MuleSoft Agent Broker intelligently routes tasks across agents and business domains. Powered by the enterprise’s choice of LLM and connected via A2A and MCP, the Broker enables complex, multi-step processes to run seamlessly across diverse systems.
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Enforce Trust and Security at Every Interaction: MuleSoft Agent Governance applies enterprise-grade security, compliance, and policy controls to every agent action. This ensures AI adoption scales safely while meeting organizational and regulatory standards.
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Gain End-to-End Visibility into Agent Decisions: MuleSoft Agent Visualizer provides a dynamic view of how agents interact and perform, turning black-box AI into transparent systems. IT teams gain the insights needed to optimize operations, prevent failures, and build trust in the AI workforce.
With Salesforce’s Agentforce, customers receive a complete platform for building and deploying autonomous AI agents. MuleSoft Agent Fabric further extends this capability, enabling orchestration with third-party agents beyond Agentforce, ensuring enterprise-wide collaboration and governance.
